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Blocked Contacts

The Blocked Contacts page provides a centralized view of all contacts that have been blocked within the Utter app.

Blocked contacts are displayed in a table containing their name and phone number, making it easy for admins to review and manage blocked interactions.

Blocked Contacts screenshot 2

View blocked contacts​

Open the Blocked Contacts page to see the list of contacts who have been blocked.

The table displays:

InformationDescription
NameName of the blocked contact
Phone NumberPhone number of the blocked contact

Unblock a contact​

Admins can unblock a contact from the Blocked Contacts page.

To unblock a contact:

  1. Locate the contact in the blocked contacts list.
  2. Select the available Unblock action.
  3. Complete the action as prompted.

Once a contact is unblocked, communication can resume with that contact within the Utter platform.

info

The provided source describes the Unblock action but does not specify a confirmation dialog or any additional steps after selecting Unblock.


Quick reference​

ActionResult
View blocked contactsDisplays blocked contacts with their name and phone number
Unblock contactRemoves the block and allows communication to resume

Need more detail?​

Refer to the relevant Contacts documentation for general contact management.