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Blocked Contacts

The Blocked Contacts page provides a centralized view of all contacts that have been blocked within the Utter app.

Blocked contacts are displayed in a table containing their name and phone number, making it easy for admins to review and manage blocked interactions.

Blocked Contacts screenshot 2

View blocked contacts

Open the Blocked Contacts page to see the list of contacts who have been blocked.

The table displays:

InformationDescription
NameName of the blocked contact
Phone NumberPhone number of the blocked contact

Unblock a contact

Admins can unblock a contact from the Blocked Contacts page.

To unblock a contact:

  1. Locate the contact in the blocked contacts list.
  2. Select the available Unblock action.
  3. Complete the action as prompted.

Once a contact is unblocked, communication can resume with that contact within the Utter platform.

info

The provided source describes the Unblock action but does not specify a confirmation dialog or any additional steps after selecting Unblock.


Quick reference

ActionResult
View blocked contactsDisplays blocked contacts with their name and phone number
Unblock contactRemoves the block and allows communication to resume

Need more detail?

Refer to the relevant Contacts documentation for general contact management.